Shipping Policy

Thank you for shopping with Toki Collective Co.

We currently ship throughout Australia and International.

Processing Time:
Orders are typically processed within 1-3 business days.

Shipping Time:
Australia: 2-10 business days

New Zealand: 5-15 business day

International: 5-15 business day

Please note that delivery times may vary during peak periods, public holidays, or due to courier delays.

Once your order has been dispatched, you will receive tracking information where available.

If you have any questions regarding your order, please contact us and we will be happy to assist.

 

TRACKING OF PURCHASES/ORDERS IS THE SOLE RESPONSIBILITY OF THE CUSTOMERS.

 Once the package has been sent off we will provide you with a tracking number to the email provided ( please check your junk mail if you have not received the tracking number and make sure you have inputted correctly your email). You can track your order atTrack your parcels - Australia Post

Please check your tracking number at Australia Post before contacting us. If you have any more questions please do not hesitate to email us at shoptokicollectiveco@gmail.com

Customers own country customs taxes/duty are not included in the order and must be paid by customer upon delivery if require .